m-commerce site  I  iPhone app

When your customers are by definition travelers, being able to reach them on mobile
devices is critical to building closer relationships with them, and bridging the gap
between inquiry and reservation. Fairmont Hotels contracted with Usablenet to create
an iPhone app that would enable frequent travelers and preferred customers to
view photo slideshows of Fairmont properties, search for hotel packages by theme,
book or change reservations, and learn of nearby attractions and activities. Fairmont
concierges may have reason to worry.

room search and
avaiability,
booking,
check reservation,
hotel packages by
theme,
share stories,
destination guides